Microsoft Word Unicode Converter Mongolian

Hello, Our users are experiencing a very discouraging issue in regards to how MS Word (in Windows) handles non-unicode characters. This issue is confirmed in both Word 2007 and the Word 2010 Beta using Windows XP SP3; I suspect it works the same way in 2003. Issue: 1) A user creates a document using a non-unicode font, entering characters to represent scientific notations.

If your font file is.ttf or.otf, right click on it and pick 'install'. On XP machine you will have to go to C-Panel/Fonts and there menu File/install. If your font file is.ttf or.otf, right click on it and pick 'install'. On XP machine you will have to go to C-Panel/Fonts and there menu File/install.

For example, he enters a Mu (µ). Note: I pasted in a unicode-compliant Mu for reference. 2) The user opens his document and attempts to copy / paste this non-unicode character representing a Mu into a web browser for entry into our system. It pastes as an unrecognized character. This is expected. 3) The user opens his document, selects the non-unicode character and adjusts its font to 'Arial Unicode MS,' saving the document. He closes / re-opens the document for good measure.

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Once re-opened, he copies what should be a unicode Mu and pastes it into the web browser. It is still represented as an unrecognized character. 4) The user creates a new document, sets the font to 'Arial Unciode MS' and creates a Mu. He copies this Mu into the web browser and it pastes over in Unicode, as expected. Conclusion: Word is not actually converting non-unicode characters into unicode characters when it should, when a unicode font is selected. Instead, it is taking a best-guess for display reasons but doing no actual conversion.

How do I overcome this problem? * Can I change some setting in Word to force a conversion?

* Is there a 'cleaner' app or Word macro that will do this? * Other solutions? Additional Notes: * Re-typing the affected documents using unicode is not an option * This is not an issue in Mac OS X using the most recent version of Word. A sample case such as in (3) results in a unicode Mu being pasted into the browser.